How much does it cost?

Pricing & Fees

General Rates

Registration/ emmy starter package 

10 EUR incl. 50 free minutes
(valid for 6 months from the date of registration)

Reservation
(up to 15 min)

Free of charge

Ride costs
(in Berlin, Hamburg and Dusseldorf)

0.23 EUR/min

Ride costs
(in Munich)

0.27 EUR/min

Parking costs

0.13 EUR/min

Day-rate
(an automatic cost cap is applied until 24:00,
after which a new rental begins)

Day-rate
(an automatic cost cap is applied until 24:00, after which a new rental begins)

15 EUR

Credit Packages

Simply click on “Buy credit packages” in our app, then select one of the two packages and confirm your purchase by clicking on “Buy now”. You can also find the credit packages in your account after logging in via our website. The credit packages are valid for a period of 4 years from the date of purchase.

Small package
You receive 200 free minutes at a price of €42, which is equivalent to a rate of €0.21/min.

Small package
You receive 200 free minutes at a price of €42, which is equivalent to a rate of €0.21/min.

0.21 EUR/min
42 EUR

Large package
You receive 500 free minutes at a price of €95, which is equivalent to a rate of €0.19/min.

Large package
You receive 500 free minutes at a price of €95, which is equivalent to a rate of €0.19/min.

0.19 EUR/min
95 EUR

All prices include the applicable VAT.

Violation of traffic laws and regulations

Processing fee for tickets/fines
In addition to the cost of the ticket/fine incurred.

Processing fee for tickets/fines
In addition to the cost of the ticket/fine incurred.

15 EUR

Processing fee for towing services
In addition to the towing costs incurred.

Processing fee for
towing services

In addition to the towing costs incurred.

50 EUR

Vehicle damage

All scooters are covered by standard third-party liability insurance. In addition, each scooter has a comprehensive coverage that is the equivalent of a full comprehensive policy with third-party, fire and theft coverage.

Customer deductible in the event of damage
The deductible is applied in the event of an accident caused by customer fault in which damage occurs, regardless of whether or not the damage was caused to the scooter or to the property of a third party.

Customer deductible in the event of damage
The deductible is applied in the event of an accident caused by customer fault in which damage occurs, regardless of whether or not the damage was caused to the scooter or to the property of a third party.

350 EUR

Processing fee for accident damage caused by customer fault
(In addition to deductible)

30 EUR

Recovery Fee
For accidents outside of the area operation
(In addition to deductible

Recovery Fee
For accidents outside of the area operation (In addition to deductible

at least 75 EUR, depending on effort required

at least 75 EUR, depending on
effort required

Penalty fee for failure to report or promptly report
any damage

In addition to all accident-related costs and damages.
Note: The deductible is not applied in this case.

Penalty fee for failure to report or promptly report
any damage

In addition to all accident-related costs and damages. Note: The deductible is not applied in this case.

250 EUR

Additional fees           

Service trip/ technican service due to
customer fault

i.e. due to a scooter being parked on private property such as in a courtyard or underground parking garage/recovery of a scooter from outside the designated area of operation, etc.

Service trip/ technican service due to customer fault
i.e. due to a scooter being parked on private property such as in a courtyard or underground parking garage/recovery of a scooter from outside the designated area of operation, etc.</span

at least 75 EUR, depending on
the effort required

at least 75 EUR, depending on the effort required

Special cleaning
i.e. due to a scooter being in a particularly dirty condition.

at least 50 EUR, depending on 
the effort required

at least 50 EUR, depending on the effort required

Loss of helmet

80 EUR per helmet

Reminder fees

up to 15 EUR

Direct debit return

up to 15 EUR

Loss of damage to keys

50 EUR

Misuse & Criminal offenses

Prosecution of criminal offenses

500 EUR

Disclosure of customer login information

500 EUR

Any other violation of our General Terms and Conditions

250 EUR

Direct debit return

up to 15 EUR

emmy-sharing_kontakt
emmy-sharing_kontakt

You want to know all the ins and outs?

Check out our FAQs or take a look at our terms and conditions.

If it still pinches a bit somewhere, just drop us an e-mail:

kontakt@emmy-sharing.de